Do you charge sales tax?
Frequently Asked Questions
Check most frequently asked questions here (🛈 only available in English)
Orders & Shipping
Will you keep my credit card information on file?
Will my items come in one package?
Can I change or edit my order or delivery address after I've submitted it?
How and why do I create an customer account?
How can I track the shipment of my order?
Do you ship to my country?
How long does it take for me to receive my order?
An order is placed and paid. How does it go from here?
Do you charge sales tax?
Will you keep my credit card information on file?
Will my items come in one package?
Can I change or edit my order or delivery address after I've submitted it?
How and why do I create an customer account?
How can I track the shipment of my order?
Do you ship to my country?
How long does it take for me to receive my order?
An order is placed and paid. How does it go from here?
What is your refund and return policy?
What is your privacy policy?
What are the terms & conditions?
What is your cancellation policy?
Who we are?
How do I receive customer support?
Where should I mail my authorized return?
I would like to return my goods or report a problem!
I want to cancel my order - what should I do?
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