Revocation Handling – Right of withdrawal
(as of Nov. 23, 2021)
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of withdrawal
You have the right to cancel this contract within 14 (fourteen) days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In order to exercise your right of withdrawal, you must inform us
[2buy.xyz c/o AW Trade – Alexander Wussler, Funkenburgstrasse 5 04105 Leipzig Germany – Email: firstname.lastname@example.org]
by means of a clear declaration (e.g. a letter sent by post or email) inform about your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient for you to send your notification that you are exercising your right of cancellation before the cancellation period has expired.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; for the delivery of goods that can spoil quickly or whose use-by date would quickly be exceeded; for the delivery of alcoholic beverages, the price of which was agreed when the contract was concluded, but which can be delivered no earlier than 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence; for the delivery of newspapers, magazines or magazines with the exception of subscription contracts. The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are unsuitable for return for reasons of health protection or hygiene if their seal has been removed after delivery; for the delivery of goods if they were inseparably mixed with other goods after delivery due to their nature; for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery.
The right of revocation does not apply to contracts for the delivery of digital content that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal expires prematurely if we have only started to execute the contract after you have given your express consent and at the same time confirmed that you are aware that you will lose your right of withdrawal when we begin to fulfill the contract. We point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.
Consequences of the withdrawal
If you withdraw from this contract, we will have given you all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.
PROCEDURE FOR FURTHER PROCESSING
How to withdrawal
If you want to cancel the contract, please send us an email. Simply copy the points below, paste them into your email and complete them with your details. Please do not forget to enclose the invoice or the order confirmation that you received as a PDF document. After we have received your information, we will review the matter, during our business hours Mon-Fri from 9 a.m. to 5 p.m. CET, and then let you know how the further procedure will be. IMPORTANT: Please note that due to the international orientation of our company, we can only carry out our customer service in English!
- To Email: email@example.com
- Subject (use one of these): "Revocation of goods + withdrawl" or "Revocation of digital goods + withdrawl"
- I/we hereby revoke the contract concluded by me/us for the purchase of the following goods
- Invoice Number
- Invoice Amount
- Order Number
- Ordered on (Date)
- Received on (Date)
- Name of the consumer(s)
- Address of the consumer(s)