Who & where we are...
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Kundendienst: 24/7
Adresse : Funkenburgstraße 5, Leipzig 04105, Germany
Email:Â [email protected]
Phone: +49 341 39281775
How to reach us...
Contact:Â Please use the following options to get in touch with us!
a.) Before contacting us for quick assistance, please read first our FAQ’s, or find here more specific information about Privacy Policy, Cancellation Policy or Refund & Return Policy, Shipping Methods & Locations.
b.) Before purchasing for general inquiries about the shop, please use the Contact-Form
c.) After the purchase for your customer support create a Support-Ticket
1.) Common queries answered
General info & guidelines
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period is 14 days from the day the contract is concluded. A revocation must be made in writing. Please follow these cancellation policy instructions.
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase or received the goods, we can’t offer you a full refund or exchange. Please check here our full refund and returns policy.
You can shop anywhere, but it is also important to know the seller’s terms and conditions. Here are our terms and conditions.
Your data protection is important to us, but we also need some data from you in order to be able to handle business processes. Here you will find our privacy policy according to GDPR.
2.) Frequent queries answered for immediate help
FAQ's • (General + pre-/after purchase)
Before contacting us, Pease check our “Customer Help” info first!
Further help needed?
We love hearing from you. Get in touch using this contact form or via customer support ticket. Usually we’ll get back to you within 24 hours (Mo-Fr, 9am-5pm CET)!Â
3.) Still need help?
General inquiries • (Before the purchase)
4.) or contact our
Customer support • (After the purchase)
Please create aÂ