Our International Shipping Provider
Together with our cooperation partners we offer fast international delivery shipping methods i.e. “Special Line” (9-15 business days) or ” Premium Special Line” (5-10 business days – only for limited countries: France, Germany, Italy, United Kingdom). With this method, items are always shipped first by air cargo and then using a local courier once they arrive in the country of destination.
Tracking
Packages sent via Special Line can be easily tracked online. A customer can check the location of their packages from the time they leave the merchant to the time they reach the delivery address. This can be done at no additional charge for all Special Line packages. Use the tracking number associated with the order and easily track the shipment via the service provider 17Track.net.
Size Requirements
One of the main benefits of Special Line shipping over ePacket is that Special Line has broader weights range. Special Line packages can be up to 66.1 pounds (30 kilograms).
Arrival Time
Packages shipped from China using Special Line services can reach their international arrival destination in 5-15 working days, or using Special Fast Lane approximately 3-8 working days. General speaking, with Special Line we can reach faster delivery than ePacket or other post shipping method. Sending with Regular Post Mail can reach their arrival destination in approx. 15-30 working days. Of course, as with other shipping methods, delays can occur during holidays.
Shipping Locations*
Special line shipping always starts in China and can end in different locations. And with more and more demands on quick delivery, Special Line is expanding its service every day in new countries. For now, the shipping lines span across:
| No. | 2-Letter Code | COUNTRY | Delivery Time |
| 1 | AT | Austria | approx. 9-15 Days |
| 2 | AU | Australia | approx. 9-15 Days |
| 3 | BE | Belgium | approx. 9-15 Days |
| 4 | BG | Bulgaria | approx. 9-15 Days |
| 5 | CH | Switzerland | approx. 9-15 Days |
| 6 | CY | Cyprus | approx. 15-30 Days |
| 7 | CZ | Czech Republic | approx. 9-15 Days |
| 8 | DE | Germany | approx. 5-10 Days |
| 9 | DK | Denmark | approx. 9-15 Days |
| 10 | EE | Estonia | approx. 9-15 Days |
| 11 | ES | Spain | approx. 9-15 Days |
| 12 | FI | Finland | approx. 9-15 Days |
| 13 | FR | France | approx. 5-10 Days |
| 14 | GB | United Kingdom | approx. 5-10 Days |
| 15 | GR | Greece | approx. 9-15 Days |
| 16 | HR | Croatia | approx. 9-15 Days |
| 17 | HU | Hungary | approx. 9-15 Days |
| 18 | IE | Ireland | approx. 9-15 Days |
| 19 | IT | Italy | approx. 5-10 Days |
| 20 | LT | Lithuania | approx. 9-15 Days |
| 21 | LU | Luxembourg | approx. 9-15 Days |
| 22 | LV | Latvia | approx. 9-15 Days |
| 23 | MT | Malta | approx. 15-30 Days |
| 24 | NL | Netherlands | approx. 9-15 Days |
| 25 | NO | Norway | approx. 9-15 Days |
| 26 | PL | Poland | approx. 9-15 Days |
| 27 | PT | Portugal | approx. 9-15 Days |
| 28 | RO | Romania | approx. 9-15 Days |
| 29 | SE | Sweden | approx. 9-15 Days |
| 30 | SI | Slovenia | approx. 9-15 Days |
| 31 | SK | Slovakia | approx. 9-15 Days |
*Please note – For destinations outside mainland countries and on public holidays, shipping may take longer than normal.
